Privacy Policy

Last updated: June 12, 2026

This Privacy Policy describes how True Pixel, LLC ("True Pixel," "we," "us," or "our") collects, uses, and shares information when you visit our website or submit a request through our forms (collectively, the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information we collect

Information you provide. When you submit a form on the Site (for example, to request a free ad account audit), True Pixel, LLC collects the information you enter, which may include your name, email address, phone number, business name, and advertising budget range.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain information about your device and activity, including IP address, browser type, device identifiers, pages viewed, referring URLs, and the dates and times of visits. This information is collected through cookies, pixels, and similar technologies.

2. Cookies, pixels, and analytics

We use cookies and similar tracking technologies to operate the Site, understand how it is used, and measure the performance of our advertising. In particular, we may use:

• The Meta Pixel and Conversions API, provided by Meta Platforms, Inc., which allow us to measure the effectiveness of our advertising on Facebook and Instagram and to show you relevant ads. Information collected through these tools is also subject to Meta's Privacy Policy.
• Analytics tools that help us understand Site traffic and usage.

You can control cookies through your browser settings, and you can learn about and manage Meta's ad preferences at facebook.com/adpreferences. Disabling cookies may affect how the Site functions.

3. How we use your information

• To respond to your inquiries and deliver the services you request, such as preparing your ad account audit;
• To contact you by email, phone, or text message about your request and our services, where you have agreed to be contacted;
• To operate, maintain, and improve the Site;
• To measure and improve our marketing and advertising;
• To comply with legal obligations and enforce our terms.

Phone and text communications. By providing your phone number and submitting a form, you consent to receive calls and text messages from True Pixel, LLC about your request. Consent is not a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

4. How we share information

True Pixel, LLC does not sell your personal information. We may share information with:

• Service providers that perform services on our behalf, such as form processing, customer relationship management, email delivery, scheduling, analytics, and advertising measurement;
• Professional advisors such as lawyers and accountants, where reasonably necessary;
• Authorities or other parties when required by law, or to protect the rights, safety, or property of True Pixel, LLC or others;
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. Data retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

• Marketing emails. You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
• Text messages. Reply STOP to opt out of text messages.
• Access, correction, and deletion. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the email below. We will respond as required by applicable law.

8. Children's privacy

The Site is intended for business audiences and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.

9. Third-party links

The Site may contain links to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted on this page.

11. Contact us

If you have questions about this Privacy Policy or our data practices, contact True Pixel, LLC at privacy@truepixeldigital.com.